Privacy Policy

1 Overview & Commitment

This Privacy Policy explains how Global Prime Trade Financial Services Ltd. ("we", "us", "our") collects, processes, stores, and protects personal information obtained through our website, web applications, trading platforms, and mobile services.

We treat your personal data with the highest level of confidentiality and adhere strictly to global data protection laws, including the European Union General Data Protection Regulation (GDPR) and international privacy frameworks.

2 Information We Collect

We collect several types of information from and about users of our trading platform:

• Personal Identification Data: Full legal name, date of birth, residential address, nationality, phone number, and verified email address.
• KYC Verification Documents: Government-issued passport, national ID card, driver's license, utility bills, and bank statements submitted for identity and address verification.
• Financial & Transactional Data: Bank account numbers, IFSC/SWIFT codes, UPI virtual payment addresses, cryptocurrency wallet addresses, deposit/withdrawal histories, and trading ledger records.
• Technical & Log Information: IP address, device fingerprints, operating system details, browser user agent, login timestamps, and session security cookies.

3 How We Use Your Information

Your data is processed strictly for legitimate business, technical, and regulatory purposes, including:

• Creating and managing your live MT5/Web trading account and executing order transactions.
• Conducting mandatory AML/KYC screenings against global sanctions and politically exposed persons (PEP) databases.
• Processing instant deposits, crypto wallet credits, and automated bank/UPI payout disbursements.
• Preventing fraud, unauthorized logins, identity theft, and suspicious security events.
• Providing prompt customer support, technical assistance, and account transaction receipts.

4 Data Security & Encryption Standards

We employ multi-layered bank-grade security protocols to protect your personal and financial data against unauthorized access, disclosure, alteration, or destruction:

• End-to-End Encryption: All data transmitted between your browser and our servers is secured using Transport Layer Security (TLS 1.3 / SSL 256-bit encryption).
• Encrypted Storage: Sensitive identity documents and database records are encrypted at rest using AES-256 military-grade standards.
• Cold Storage & Isolation: Cryptocurrency treasury assets and user sensitive authentication secrets are segregated and stored in air-gapped cold multi-signature storage.
• Continuous Audits: Regular third-party penetration testing, automated vulnerability scans, and SOC-2 compliance monitoring.

5 Third-Party Disclosure & Sharing

We only disclose your personal data to vetted third parties under strict contractual confidentiality, including:

• Payment Gateways & Banking Partners: Regulated banking institutions and payment processing partners for transaction settlement.
• Identity Verification Providers: Automated AML/KYC compliance verification APIs for real-time document authenticity verification.
• Regulatory & Law Enforcement Authorities: When required by binding legal process, court subpoenas, or statutory anti-money laundering investigations.

6 Your Privacy Rights

Depending on your jurisdiction, you possess the following rights regarding your personal information:

• Right of Access: Request a complete copy of all personal data held about you in our systems.
• Right to Rectification: Request correction of inaccurate, incomplete, or outdated account records.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data, subject to mandatory financial record retention laws (which require transaction logs to be kept for 5–7 years).
• Right to Restrict Processing: Object to specific data processing activities or withdraw consent for non-essential communications.

7 Cookies & Tracking Policy

We use essential session cookies and performance telemetry cookies to authenticate your login state, preserve user preferences, and enhance application performance. You can manage or disable optional cookies through your web browser settings.